Editor

We've collected questions about save, drawing, and screen issues that frequently occur while using the editor.

Does it have an auto-save feature?

After the initial save, it auto-saves every 5 minutes. Also, the time of the last save is shown at the top right.

I saved the drawing, but it disappeared.

You need to click the [Save] button from time to time while working so the project is saved. If you're still having trouble confirming it even after saving, please check once more whether you're using the same account you used before!

The drawing I was working on is gone. Can't it be recovered?

Only the final data of the project can be retrieved, and the feature to restore previous data is not currently implemented in the service.

If you open Archisketch in multiple tabs, previous work may be overwritten and duplicate-saving issues may occur. This creates a risk that the project you're working on may be changed unintentionally.

Tips for safe work

• Avoid using multiple tabs and complete your work in a single tab.

• Be sure to manually save changes to prevent data loss.

• Before closing the project, check the final save status once again.

Keep your work environment safe and protect your precious project!

It's a new apartment, so there are no drawings.

There are two ways to create drawings if you don't have one.

• Request a drawing: If you have a drawing image that includes measurements, please request a drawing upload.

• Draw the drawing yourself: You can upload a drawing image and draw it yourself. [Learn more]

I want to change the wall length after finishing drawing the room.

If you want to modify a wall's length, click the wall adjacent to it and enter the measurement.

I want to distinguish the living room and the entrance (Finish Material Editor)

If you want to divide a space, use the [Finish Material Editor] feature.

❶ Right-click the wall/floor material, then click [Go to Finish Material Editor] in the popup window that appears

❷ Use lines and rectangles to select and apply the area where you want to edit the material

❸ Click the [Apply] button and return to the editor to see the applied result

The editor is showing a white screen.

Your browser's cookies and browsing history may be causing this. Please follow the steps below to delete cookies:

• Open browser settings

  • In the browser you're using (e.g., Chrome, Safari), select More tools > Clear browsing data.

• Proceed with deleting cookies

  • Set Clear browsing data (delete cookies) to All time, then proceed.

• Refresh and try again

  • After finishing your work, refresh the browser and try using it again.

If the above method doesn't solve the problem, please contact Archisketch and we'll help you quickly.

All the carefully decorated interior furniture has disappeared.

Did you perhaps add another floor while working? Try selecting a different floor on the drawing to check. Clicking the arrow on the right side of the drawing will show detailed information. If you check another floor, the furniture may appear.