> For the complete documentation index, see [llms.txt](https://docs.archisketch.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.archisketch.com/guide/faq-en/service/editor.md).

# Editor

## Is there an auto-save feature?

It auto-saves every 5 minutes after the initial save. Also, the last saved time is displayed at the top right.

## I saved the floor plan, but it disappeared.

You need to press the \[Save] button from time to time while working so the project is saved. If you’re having trouble confirming it even after saving, please check once more whether you’re logged into the same account you used before!

## The floor plan I was working on disappeared. Can it be recovered?

Only the project’s final data can be retrieved, and the function to restore previous data is not currently implemented in the service.

If you use Arkisketch with multiple tabs open, previous work may be overwritten, causing duplicate save issues. This may risk unintended changes to the project you are working on.

**Tips for safe work**

* Avoid using multiple tabs and complete your work in a single tab.
* Be sure to save changes manually to prevent data loss.
* Before closing the project, check the final saved state once more.

Keep your work environment safe and protect your valuable project!

## It’s a new apartment, so there’s no floor plan.

There are two ways to create a floor plan if you don’t have one.

* Request a floor plan: If you have a floor plan image with measurements, please request a floor plan upload.
* Draw the floor plan yourself: You can upload a floor plan image and draw the floor plan yourself.\
  [**\[Learn more\]**](/guide/user-en/make-project/floor-plan-image-upload.md)

## I want to adjust the wall length after finishing the room layout.

If you want to modify a wall’s length, click the wall connected to it and enter the value.

![](/files/d87f5089b62bb53d092b9f86c462faf8f2695960)

## I want to distinguish the living room from the entrance (finish material editor)

If you want to divide a space, use the \[Finish Material Editor] feature.

❶ Right-click the wall/floor material, then click \[Go to Finish Material Editor] in the popup that appears

![](/files/363c926e82e99fd7ddc3cb2df53ba3afe94e8a2b)

❷ Select the area to edit and apply the material using straight lines and rectangles

![](/files/ab101edba35bdd27356fb3c2d8f5c1e3c734cd47)

❸ Click the \[Apply] button to return to the editor and see the applied result

![](/files/e96225ebecb0a964bf454117c53c991c2c3ac0ed)

## The editor is showing a white screen.

Browser cookies and browsing history may be the cause. Please follow the steps below to delete cookies:

* Open browser settings
  * In the browser you are using (e.g., Chrome, Safari), select More tools > Clear browsing data.
* Proceed with deleting cookies
  * Set Clear browsing data (delete cookies) to All time, then proceed.
* Refresh and try again
  * After finishing your work, refresh the browser and try using it again.

If the problem is not solved by the above method, please contact Arkisketch and we’ll help you quickly.

## All the carefully decorated interior furniture has disappeared.

Have you perhaps added another floor while working? Please select a different floor in the floor plan and check. Clicking the arrow on the right side of the floor plan will show detailed information. If you check another floor, the furniture may appear.

![](/files/fd4d19549e797efe9499db42e715ee93001a617f)


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