Credit Guide

We’ve gathered questions about the concept of credits, top-ups, and refunds.

The existing point system has ended Creditand has been changed. In this document, check what credit is, where it is used, and how much is deducted.

1. What is credit?

Credit is the currency deducted when using Archisketch's AI and content features. It replaces the existing points.

1 credit = 1,500 KRW

These are the features that deduct credit.

• Archisketch AI Agent

• Render Shot (high-resolution add-on)

• AI Snapshot

• Panorama Shot

• AI Styler

2. Existing point/credit conversion

Your existing points and credits will be converted to new credits according to the criteria below.

• Existing 100P = 1 new credit

• Existing 1 credit = 1 new credit

At the time of conversion, a policy change notice screen and a conversion approval screen will appear. Please review the notice and confirm the conversion.

3. Default credits by plan

Individual

Plan	Default credits
Free (Basic)	1 credit
Standard ($29)	10 credits
Plus ($79)	30 credits

4. Credit pricing table (deduction by feature)

Additional image generation

Render Shot

• Standard: no credit deduction (additional uses available starting from the Standard plan)

• 2K: per additional use 0.2 credits

• 4K: per additional use 0.4 credits

• 8K: per additional use 0.8 credits

AI Snapshot

• Standard: per additional use 0.2 credits

• 2K: per additional use 0.2 credits

• 4K: per additional use 0.4 credits

Panorama Shot

• 6K: per additional use 0.6 credits

• 12K: per additional use 1.2 credits

Use AI Styler

• per use 0.1 credits

Deduction flow when using

Credits are deducted immediately when you use a feature, without point conversion.

• In Studio, select the resolution you want and [Render](or Run), and a deduction notice popup will appear.

• In the popup, Current creditsand Credits to be deductedare displayed.

• After checking, [Use credits]click it to have the credits deducted and use the feature.

5. Free trial of standard-quality AI Snapshot

• Standard-quality AI Snapshot for free (0$) and Standard ($29) users 3 free trialsare provided.

• In this case, "3 free trials!" label is displayed.

• After using all 3 0 trials providedreturns to

6. Credit types (refund/expiration)

Credits are divided into types based on how they are issued. Refunds and expiration differ by type.

Display name	Description	Refund	Expiration
Credit top-up	Paid credits topped up by direct payment	Unused amount refundable	None
Free credit grant	Free credits for sign-up/trial use	Not available	Renews every 30 days
Subscription grant	Provided monthly to subscription users	Not available	Renews every 30 days
Customer support grant	Credits granted as customer support	By case	Notified when granted

If you have multiple types, free, subscription, and support credits are deducted firstand direct top-up paid credits are deducted lastare deducted last. (Credits with expiration are used first.)

7. Credit top-up and refund

Credits are topped up in advanceand used. On the top-up screen, select the top-up amount and verify the payment method, then make the payment to receive credits.

How to go to the top-up page

• For resolutions with no remaining count, [Remaining] click the

• In the low-credit notice popup, [Top up] click

• Profile > Credit top-up

• My Profile > Account Settings > Credit Top-up button

Refund

• Refunds are available only for unused paid credits (credit top-ups). Free, subscription, and trial credits are not refundable.

• Refunds are within 7 days of paymentonly possible for credits.

• If you want a refund, please contact Channel Talkin the bottom right of the website.

If the balance is insufficient

• If the balance is insufficient, the feature will not run. Please top up your credits.

• If credits are exhausted while using AI Agent, etc., the process will stop and a top-up notice will appear.

8. If use fails, are credits deducted?

• Not deducted: if it does not run normally due to input error, insufficient balance, server error, etc.

• May be deducted: if you cancel directly during use (partial deduction for the progress made), or if the work is completed but only the result download fails.

9. Check my credits and billing history

• Account Settings > CreditYou can check your current credit balance, usage, and credits scheduled to expire here.

• In Billing historyYou can check your credit payment history here. Up to 10per page, only successfully completed paymentsare shown.